The Architecture of Inclusion

Designing Language for Solo Agers and Diverse Populations

By Ailene Gerhardt, MA, BCPA, CSA®

Published in CSA Journal, Issue 104, Volume 3 (2026).

How do the words and assumptions embedded in professional practice influence who feels included, recognized, and supported?

This article examines how family-centered assumptions can create barriers for solo agers and offers practical approaches to building more inclusive services and systems.

The article also introduces the Solo-Friendly Organizational Audit, a tool for identifying opportunities to improve organizational practices.